Privacy Policy

1. Collection of Personal Information

We collect personal information that you voluntarily provide to us, such as when you:

• Make a purchase on our website
• Sign up for our newsletter
• Create an account
• Contact us for support
• Participate in surveys, promotions, or contests

This information may include:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely through third-party payment providers)
• Account login details (if applicable)
• Purchase history and preferences

We may also collect non-personal information automatically, such as:

• Device type, browser type, operating system
• IP address, location data (if enabled)
• Website usage data through cookies and similar technologies

2. Use of Personal Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your purchases, account, or inquiries
• Send you updates, promotions, or newsletters (with your consent)
• Improve our products, services, and website experience
• Detect and prevent fraud or unauthorized activities
• Comply with applicable legal and regulatory requirements

3. Sharing of Personal Information

We do not sell your personal information. However, we may share it with trusted third parties, including:

• Service providers (e.g., payment processors, shipping carriers, IT support)
• Marketing and analytics providers (to better understand our audience and improve services)
• Legal or regulatory authorities, if required by law

These third parties are only provided with the information necessary to perform their functions and are required to protect it.

4. Cookies and Tracking Technologies

CELURA uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Track website traffic and performance
• Provide relevant promotions and personalized content

You can manage or disable cookies through your browser settings.

5. Security of Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Withdraw consent to marketing communications
• Request that we limit or stop processing your information
• Request a copy of the data we hold about you

To exercise these rights, please contact us at celura.help@gmail.com.

8. International Data Transfers

If you are accessing our services from outside Canada, please note that your information may be transferred to and processed in countries with different data protection laws.

9. Children's Privacy

CELURA's website and services are not directed toward children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at: